Monday, 26 November 2012

Observation 2

The video below show observation on 26.11.12 (5pm to 6pm)



Picture taken during observation 2


Picture above show there is many customer go Big Apple on 5.45pm.


Customer line up and buy donuts  


During the purchase process, customer can choose the donuts on the table 


When customer decide which donuts, the staff will put into box


The box will be giving according the number of donuts customer purchase. Picture above is the box only suitable for less than 2 donuts. 



Picture above we can notice Big Apple get A  in cleanliness giving by government


Through observation, Big Apple not only can attract Malaysian, it can also attract foreign tourists as well. 

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