Customer Satisfaction of Big Apple at Jusco, Wangsa Maju
Monday, 26 November 2012
Observation 1
The video below is the process of buying donuts on 26.11.12 (3pm to 4pm)
Picture taken during observation 1
Through the picture we can see on 3.25pm is not much people go Big Apple this may due to still is working hour.
Picture above show the menu is clear and list the price to customer.
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